Record Recording Modes

Recording mode determines which inputs are captured and what the viewer will see later in the recording.

Screen-first recordings

Use screen capture when the customer is demonstrating software, reviewing a document, reproducing a bug, or walking through a workflow. If browser tab audio is needed, the customer should select the browser option that includes tab audio when available.

Camera-first recordings

Use camera capture when the message is primarily a personal update, async standup, or short explanation. Camera availability depends on the selected device and local permissions.

Microphone narration

Microphone audio is commonly used with screen recordings. If the final video has no voice, investigate microphone selection, browser permission, operating system input level, and whether the recording was started before the microphone became active.

Combined recordings

Combined screen, camera, and microphone recordings are useful for demos and support explanations. If performance drops, ask the customer to close heavy apps, use a wired or stable network, and reduce other video capture tools running at the same time.

Choosing the right mode

For bug reports, screen plus microphone is usually best. For announcements, camera plus microphone is usually enough. For detailed product walkthroughs, screen plus optional camera gives the viewer context without losing the shared content.