Meet Translation
Translation depends on captions, source language, target language, provider support, and meeting audio quality.
Start with captions
If translation is missing, confirm live captions work first. Translation cannot produce useful output if speech is not being captured or transcribed.
Language settings
The source language should match the spoken language as closely as possible. The target language must be supported by the configured translation path.
One participant or everyone
If one participant does not see translation, check that participant’s browser, settings, network, and room state. If nobody sees translation, support should investigate feature availability and provider health.
Quality expectations
Live translation is best for real-time understanding, not authoritative legal, medical, financial, or contractual interpretation. Customers should review critical language before relying on it.
What to send support
Send the room link or name, approximate time, source language, target language, browser, operating system, and whether captions appeared before translation was enabled.