Meetings and Captions

Clientana meetings support camera, microphone, screen sharing, captions, and translation where the browser and workspace settings allow it.

Camera and microphone

If camera or microphone access fails, check browser site permissions, operating system privacy settings, and whether another app is already using the device. Reload the meeting after changing permissions.

Screen sharing

Desktop browsers usually provide the best screen sharing support. Some mobile browsers do not support screen sharing from the browser, even when they support camera and microphone.

Captions

Live captions depend on microphone audio quality, network stability, and the configured speech provider. Background noise, low volume, unsupported language settings, or a blocked microphone can reduce quality.

Translation

Translation works best when the spoken source language and requested target language are supported by the configured provider. If translation does not appear, confirm captions are working first.

What to send support

Send the meeting room link or name, approximate time, browser, operating system, source language, target language, and whether the issue affected all participants or one person.