Custom Domains

Connect branded subdomains for recording share pages and live meeting links. Domains belong to the active workspace, and a verified domain can only be claimed by one workspace at a time.

Custom domains are included on paid workspaces. Signed-in free users can preview CNAME white labeling, but connecting and verifying recording or meeting domains requires an upgrade.
Clientana provisions TLS through Cloudflare for SaaS after TXT ownership and CNAME routing are verified. Point the hostname to cloud.clientana.com. Duplicate claims are blocked, and released domains immediately stop authorizing Clientana content.

Recording Links Domain

Use this for screen recordings created in Record, including playback, transcripts, translations, and downloads when enabled.

Example: record.customer.com

No verified recording domain yet.

Meeting Links Domain

Use this for live meetings and for recordings created in Meet.

Example: meet.customer.com

No verified meeting domain yet.

Existing all-purpose domains remain supported for controlled migration, but new workspaces should configure Meet and Record separately.

Connected Domains

No custom domains connected yet.

Setup Steps

  1. Add your full domain in the field above.
  2. Create the TXT record shown for verification.
  3. For a subdomain like meet.example.com, create the CNAME to cloud.clientana.com.
  4. For a root domain like example.com, create the A record shown when your DNS provider does not allow CNAME at the root.
  5. Click Verify DNS while Clientana provisions the Cloudflare custom hostname and TLS certificate.
  6. Meet recordings use the Meet domain and Record recordings use the Record domain. Either falls back to cloud.clientana.com.